Refund policy

Last updated: October 26, 2026

30-day returns

We want you to be happy with your order. If you are not satisfied, you may return eligible items within 30 days of delivery for a full refund of the product price paid.

Eligibility

Items must be unopened, unused, and in their original sealed packaging.
For health and safety reasons, we cannot accept returns of opened supplements, skincare, or personal care products unless they arrived damaged, defective, or incorrect.
Gift cards and items marked as final sale or clearance are not returnable.

How to start a return

Email us at sales@viktoriadeals.com or call 1.888.338.1447 (Mon–Fri, 9am–4pm ET) with your order number and the item(s) you want to return.
We will reply with return instructions and the return address. Items sent back without first contacting us cannot be accepted.
Pack the item securely and ship it using a trackable method.

Return shipping

Unless the return is due to our error (damaged, defective, or incorrect item), return shipping costs are the customer's responsibility, and original shipping charges are non-refundable.

Damaged, defective, or incorrect items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, including shipping, at no cost to you.

Refunds

Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take additional time to post the credit.

Exchanges

The fastest way to get a different item is to return the original for a refund and place a new order.